Help Center


Help Topics

Frequently asked questions

How do I send an email?

To connect with your group send an email to your email group address from your personal email provider (Gmail, Yahoo, Hotmail, Outlook, etc).

Example:

To: HELP_CENTER_EXAMPLE@mygroupmail.com
From: your@email.com
Subject: Hello Group!

Do I need an account with MyGroupMail to send email?

You do not need an account with MyGroupMail to send email to your group. Accounts are for group owners and managers who manage the members in a group.

What do the member statuses mean?

Invited
When a member is added they are sent an invitation email that requires them to accept the invite to the group. Group emails will not be sent to members with this status.
Active
Active members can send and receive all group email.
Unsubscribed
These members have removed themselves from the group by following the unsubscribe link sent with every email.

What is a subject tag?

A subject tag lets you prepend a short identifier to the email subject. This allows your group emails to stand out in crowded inboxes.

Example:  [TAG GOES HERE] My Email Subject